Support & Policies

At Creator USA all listings and account transfers are manually reviewed before final approval. Refunds are only applicable if a seller fails verification or if the account cannot be delivered successfully.

• Refund requests must be submitted within 24 hours of purchase.
• No refunds are available after successful ownership transfer.
• Refund processing time usually takes 3-7 business days.
• Fraudulent disputes or chargebacks may lead to permanent restrictions.
• Digital products and verified social media assets are non-refundable after successful delivery.

Every transfer is manually verified to ensure secure ownership transfer between buyers and sellers. Creator USA acts as a trusted marketplace intermediary.

• Valid buyer and seller contact information is required.
• Transfer timing depends on verification and seller response.
• Users must follow YouTube, Instagram and Facebook platform policies.
• Account credentials must be transferred securely and completely.
• Creator USA reserves the right to reject suspicious listings.

Your privacy and account safety are important to us. Customer information is only used for order processing, verification, secure delivery and support communication.

• No payment card information is stored on our servers.
• Personal information is never sold to third parties.
• Telegram notifications are used only for order alerts and admin notifications.
• Secure communication methods are used during transfers.
• User data may be removed upon verified request.

Creator USA works to maintain a secure and trusted marketplace experience for both buyers and sellers through manual verification and monitored transactions.

• Listings are reviewed before being approved publicly.
• Suspicious or fake listings are removed immediately.
• Support assistance is available during ownership transfer.
• Verified communication channels help reduce fraud risks.
• Buyers should verify all details before completing payment.